Return Policy

Return Policy

In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item and of the shipping packaging it arrived in, then attach the photos to an email and send to sales@vinciarts.com.

Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return. You will receive an email from us with an update and steps on how to proceed.